AI搶飯碗?Indeed CEO:AI搞唔掂呢啲嘢,EQ更高先至係皇道!

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**人工智能與工作:AI能取代哪些職位,哪些職位仍由人類主導?**

人工智能正在改變我們工作的方式,這已經不再是秘密。事實上,招聘平台Indeed的首席執行官Chris Hyams指出,「大約三分之二」的招聘職位需要的技能,AI能夠相當好地執行。

然而,這並不意味著我們應該放棄並準備好迎接AI機器人取代我們的工作。Hyams表示,仍有許多職位是AI無法勝任的,甚至有些工作是AI永遠無法完全取代的。

「每個月,有超過3億求職者使用Indeed來尋找工作……有很多關於AI會幫助還是傷害工作的焦慮,」Hyams在接受CNBC Make It訪問時說。他指出,有些這樣的擔憂其實是誤解。

截至2025年2月,Indeed平台上並沒有一個職位是AI能完全獨立完成的,Hyams說。

他解釋道:「AI可以很擅長數學運算,但它不能很好地畫一條靜脈注射的圖。」他還指出,「你不能將所有的客戶服務代表都換成AI。」

西門子首席執行官Roland Busch最近在與LinkedIn總編輯Dan Roth的訪談中,舉了護士的例子。西門子開發了AI產品,能處理一些低技能的行政和體力工作,這些工作目前佔用了護士與病人相處的寶貴時間,比如寫文件和「推床」等工作。

Busch說:「所以,你把推床的工作移除,為護士創造更多的生產性時間。」他強調,「你不會用機器人替代一個人,但可以替代一部分人所做的工作。」

**培養軟技能,像是『好奇心和適應力』**

根據Indeed招聘實驗室的新研究,與生成式AI(如ChatGPT等越來越受歡迎的聊天機器人背後的內容創建技術)相關的術語,僅出現在每千個職位中的約三個。

然而,隨著工作環境變得越來越技術化,員工必須加強AI無法複製的「人類」或「軟技能」。

Hyams表示,像是同理心、決策能力、團隊合作等優勢,將在未來多年仍然在職場上非常重要。他認為那些擁有「好奇心和適應力」的潛在員工尤其值得關注。

他指出:「有趣的是,越做這些工作,我反而越不看重具體的知識或經驗。」相反,他對那些對某個主題充滿好奇心並會全心全意投入學習的人特別感興趣。「這只是個問題,‘你還能對什麼事物產生熱愛?’」他補充道。

此外,建立情緒智力也是值得重視的,它有助於你理解和管理自己的情感,並有效地與他人溝通。招聘專家Terry Petzold曾告訴CNBC Make It,「我告訴你未來的方向是什麼——那不一定是在技術領域,而是在軟技能,在情緒智力……我們注意到的情緒智力技能,實際上與溝通他人、克服挑戰並成功應對有關。」

**對未來職場的啟示**

這篇文章強調了AI技術對未來工作的影響,但同時也指出AI無法完全替代人類在職場上的某些職能。未來的工作不僅依賴技術,更需要我們發展那些AI無法模仿的軟技能,如情緒智力、團隊合作和解決問題的能力。AI將成為一個強大的工具,但人類的創造力、同理心以及適應力等軟技能將在職場中占據不可或缺的地位。

隨著AI的發展,企業將越來越重視員工的情緒智力和解決問題的能力,而這些正是AI無法簡單取代的地方。因此,職場的焦點將逐漸從專業技能轉向如何能更有效地與他人協作,以及如何在壓力下保持冷靜並克服挑戰。這對當前求職者及未來的職業發展具有重要的啟示作用,未來的職場競爭將不僅僅是技能的比拼,更是情商與適應力的較量。

以上文章由特價GPT API KEY所翻譯及撰寫。而圖片則由FLUX根據內容自動生成。

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