ChatGPT付費版突發故障用戶大混亂!

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ChatGPT 出咗故障?你唔係孤單!OpenAI 呢啲咁講

今朝如果你喺用 ChatGPT 時遇到問題,唔使擔心,唔止你一個人有事。大約美國東岸時間朝早八點半啱啱過,開始有用家反映,付費用戶喺同 ChatGPT 傾偈時出現好多錯誤,有啲情況係 ChatGPT 彈出錯誤訊息,有時候甚至完全無反應。

OpenAI 已確認故障

故障監察網站 DownDetector 顯示喺呢個時間段有大量報告,雖然到早上九點四十五分時報告數量有所減少,但仍然有人反映問題。(補充:ZDNET 母公司 Ziff Davis 早前喺 2025 年四月對 OpenAI 提起訴訟,指控對方喺訓練 AI 系統時侵犯咗佢哋嘅版權,同時 Ziff Davis 亦係 DownDetector 嘅擁有者。)

OpenAI 喺官方狀態頁面表示,所有付費用戶使用 ChatGPT 時出現「異常高嘅錯誤率」,而且正積極搵緊解決方法。撰寫本文時,問題已經持續約九十分鐘,主要係「對話」功能部份出現最多錯誤。

只係付費用戶受影響

OpenAI 未有透露故障原因,但奇怪嘅係,問題只發生喺付費用戶身上。上星期,OpenAI 推出咗一個新功能「ChatGPT Agent」,呢個智能助理可以幫用戶完成複雜任務,例如幫你安排會議或者更新電子表格,呢個功能先係提供俾每月 200 美元嘅 Pro 用戶,今日先開始俾每月 20 美元嘅 Plus 用戶使用。咁即係話,今朝好多付費用戶急住試呢個新功能,令系統壓力突然大增。

其實,ChatGPT 上個月都曾經有過一次長達十五小時嘅大規模停機,今次故障雖然冇咁嚴重,但都令受影響用戶好煩惱。不過 OpenAI 旗下其他服務,例如 Playground、Sora 同 API,都冇出現問題。

既然 OpenAI 已經知道問題並且積極修復,相信故障唔會持續太耐。

編輯評論:

ChatGPT 作為目前全球最受歡迎嘅 AI 聊天機械人,佢嘅可靠性對用戶體驗至關重要。今次故障凸顯咗一個關鍵問題:當新功能推出時,系統承載能力同穩定性是否足夠?尤其係付費用戶通常期望得到更優質、更穩定嘅服務,出現問題反而可能損害品牌信譽。

OpenAI 推出「Agent」功能,擴展咗 ChatGPT 嘅應用範圍,令 AI 助理可以自動處理更多複雜任務,理論上係一大進步。但由於系統負荷突然增加,導致服務不穩,反映出後端基礎設施可能未準備好應付大規模商用。對用戶嚟講,呢啲突發故障不但影響日常工作效率,更可能令佢哋對 AI 技術產生懷疑。

此外,OpenAI 與 Ziff Davis 之間嘅法律糾紛,亦提醒我哋 AI 發展背後嘅版權及倫理問題仍未解決。AI 訓練數據的合法性、用戶數據安全同服務穩定性,係未來推廣 AI 日常應用嘅關鍵。

總括而言,OpenAI 需要加強系統擴展性同穩定性,尤其係喺推新功能同擴大付費用戶群時,必須確保服務質素唔受影響,否則再多嘅創新都難以留住用戶信任。用戶亦應保持理性期待,理解 AI 服務仍處於快速發展階段,難免會有波動。未來 AI 服務商與用戶之間的溝通和透明度,會係建立長遠合作關係嘅重要因素。

以上文章由特價GPT API KEY所翻譯及撰寫。而圖片則由FLUX根據內容自動生成。

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