唔鍾意打電話？Google嘅AI可以代你打去商戶查詢
對於唔鍾意打電話嘅人嚟講，有個好消息；但對商戶嚟講，可能就冇咁開心。Google最近推出咗一個新功能，直接喺搜尋引擎入面用上代理式AI，幫你打電話去本地商戶，代替你同真人溝通。
Google表示，呢個新功能利用代理式AI嘅力量，幫用戶致電本地商戶，免除同真人打交道嘅麻煩。例如，你喺Google搜尋附近嘅寵物美容店，搜尋結果會出現一個新選項：「讓AI查詢價格」。用戶可以輸入狗隻品種、所需服務（洗澡、剪指甲等）同埋預約時間，Google嘅AI就會同多間商戶通電話，收集資料並作比較。
AI打完電話後，會將收集到嘅資訊透過電郵、短訊或兩者同時發畀用戶，方便用戶做決定。Google話系統對打電話嘅次數有限制，而訂閱Google AI Pro同AI Ultra嘅用戶會享有較高嘅通話限額。
至於商戶可能會擔心唔知對方係真人定AI，Google強調每次通話開始時，系統都會先自我介紹，表明係代表用戶嘅自動撥打系統。
雖然有呢個公告，但好多商戶可能仍然唔太歡迎AI打嚟，尤其擔心會收到大量冇結果嘅查詢電話，變相成為騷擾。Google表示，商戶可以喺「商業資料檔案」設定中選擇唔接受呢類AI來電。
如果呢個功能聽落好似似曾相識，你可能諗起Google喺2018年推出嘅Google Duplex。當年嘅AI系統已經可以模仿真人聲音打電話幫你預約，甚至會用「嗯」同「啊」等語助詞令聲音更自然。當時呢個技術引起咗倫理爭議，Google後來改良系統，確保AI會自我表明身份，避免誤導對方。
除咗AI打電話，Google亦會用Gemini 2.5模型提升AI模式，令佢喺高階推理、數學同編程問題上表現更出色。不過呢啲功能只提供畀Google AI Pro同AI Ultra嘅訂閱用戶。
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評論與啟發
Google今次將代理式AI直接融入搜尋功能，標誌住AI技術由幕後走向更貼近日常生活嘅前台，為用戶節省時間同精力。對於唔鍾意講電話嘅人嚟講，呢個確係一大福音，尤其係喺現代社會，電話溝通往往令部分人感到壓力或尷尬。
不過，從商戶角度睇，呢種AI主動打電話嘅模式亦帶嚟挑戰。商戶除咗要面對更多查詢，仲要分辨AI同真人，避免資源被無效通話消耗。Google提供取消接聽選項，算係權衡雙方利益嘅措施，但實際操作中仍需觀察商戶接受度。
另一方面，Google Duplex曾經引發嘅倫理爭議提醒我哋，AI技術嘅發展唔應忽略透明度同誠信。今次新系統強調自我介紹，係一種負責任嘅做法，但未來隨著AI越來越擬人化，社會對AI身份標示嘅要求可能會更嚴格。
最後，Google將更強大嘅AI模型Gemini 2.5限定於付費用戶，反映出AI高階功能商業化嘅趨勢。呢種策略一方面推動技術創新，另一方面亦可能拉大用戶間嘅數碼鴻溝，值得業界同社會密切關注。
總括而言，Google嘅新功能展示咗AI如何進一步融入我哋日常生活，但同時亦提醒我哋要平衡技術便利同社會倫理，尋找一條既能促進創新又保障各方權益嘅發展路線。
以上文章由特價GPT API KEY所翻譯及撰寫。而圖片則由FLUX根據內容自動生成。
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![In a brightly lit indoor setting, likely a press conference room, two uniformed police officers flank a man in a plain brown t-shirt. The officers, wearing blue shirts with epaulets and badges, have a firm but neutral grip on the man's shoulders, directing him towards the cameras. The man [image uploaded] with short dark hair, is smiling subtly and maintaining eye contact with the lens.
Stretching across the foreground is a white-draped table, upon which a diverse collection of women's underwear is meticulously displayed. There are dozens of pairs in various colors, patterns, and styles, including solid hues of red, blue, pink, and black, as well as leopard print and other designs. Several microphones with news station logos are placed among the undergarments, pointing towards the man and officers.
Behind the table, a throng of journalists and photographers are actively documenting the event. Many are holding professional video cameras with large lenses and attached lights, while others are using DSLR cameras with flash attachments, and some are capturing footage with their smartphones. The room is illuminated by rectangular fluorescent light panels on the ceiling, casting an even glow. The overall atmosphere suggests a formal public presentation, possibly a police press briefing or an arrest announcement.](https://ssfuture.shop/wp-content/uploads/ai_gen_1764968297-300x300.png)
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