MEXC對“白鯨”交易者因凍結300萬美元資金而道歉
約三個月前，一位化名的加密貨幣交易者報告稱，MEXC交易所凍結了他約300萬美元的資產，近日該交易所的代表公開道歉並釋放了這筆資金。
在星期五的X平台上，MEXC的首席策略官許佳莉表示，交易所“搞砸了”與一位名為“白鯨”的加密用戶的處理情況。早在七月，MEXC因為所謂的“風險控制規則”凍結了該用戶的310萬美元資金。
許佳莉說：“我們對[白鯨]表示歉意，他的資金已經釋放，可以隨時領取。我在與他溝通時搞砸了，情緒失控，不應該這樣。”
這一舉動促使白鯨在八月發起了一場針對MEXC的200萬美元社交媒體運動。他後來表示，因為MEXC要求他飛往馬來西亞解決問題並釋放資金，他增加了這項運動的資金至250萬美元。
許多用戶仍然責怪交易所的處境
白鯨在對許佳莉的回應中表示：“雖然感謝，但這份道歉並未具體說明他們道歉的原因。”他提到，暗示他是一名罪犯（在最初的公共反洗錢聲明中）或騙子（在最近的指控中）會更好。
這位加密交易者表示“工作尚未完成”，聲稱還有數百個類似他的案例需要追討資金。他承諾將釋放的300萬美元中的100%分配給支持他的社交媒體運動和非營利組織的20,000名支持者。
一位Reddit用戶在回應這一解決方案時表示：“大多數普通用戶在這種情況下根本沒有機會。因此，白鯨終於拿到錢固然好，但這並不改變MEXC凍結了一位合法交易者資金數月的事實，直到網絡介入才得到解決。”
根據Nansen的數據，MEXC的代幣（MX）在許佳莉的帖子發布後約下跌了3.5%，從2.30美元降至2.22美元。
這一事件反映了加密貨幣交易所與用戶之間的信任危機，尤其是在資金凍結的情況下，交易所的透明度和溝通能力至關重要。許佳莉的道歉雖然是朝著正確的方向，但也暴露出交易所內部管理的缺陷，這對於未來的用戶信任和品牌形象都是一大挑戰。如何在保護用戶資金和遵守風險控制規則之間取得平衡，將是MEXC及其他交易所需要面對的重要課題。
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