微軟Copilot玩新嘢:Showroom廣告殺到!用AI扮sales氹你買嘢?

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微軟在Copilot中整合「展廳廣告」,改變廣告互動模式

微軟正透過新推出的互動廣告格式,重新定義用戶與搜索引擎的互動方式,特別是針對其Copilot AI用戶。這項新功能名為「展廳廣告」(Showroom ads)和動態篩選器(Dynamic filters),旨在提供更豐富和沉浸式的用戶體驗。

隨著生成式AI的崛起,越來越多的用戶開始使用聊天機器人和智能代理,改變了他們與搜索引擎的互動方式。微軟似乎意識到這一變化的機會,因此推出了專為Copilot用戶設計的互動廣告格式。這些廣告不僅能根據用戶的輸入進行調整,還能提供更個性化的廣告體驗。

微軟在Copilot AI中推出了一次重大更新,重新定義了用戶體驗,並強調以用戶為中心的廣告方法。新的廣告原則確保有機響應不會受到贊助內容的影響,但當贊助內容「高度相關且來自可信來源」時,仍可能會在界面中顯示。

展廳廣告的沉浸式體驗

展廳廣告的目標是模擬產品展廳,讓用戶能夠提問以更好地了解產品。微軟描述這項產品為「一個豐富且沉浸的體驗,使用戶能夠在數位空間中探索他們所搜尋的內容,就像在實體展廳中一樣」。

當用戶開始詢問有關產品的問題,並可能表達購買意圖時,Copilot用戶將被邀請利用展廳廣告體驗。微軟表示:「這種沉浸式環境使用戶能夠以接近實體展廳的方式與產品互動。」

未來,微軟計劃進一步豐富展廳廣告的體驗,並計劃引入虛擬品牌代表,讓Copilot用戶能夠直接互動。

動態篩選器提升廣告針對性

另一方面,動態篩選器將幫助用戶獲得量身定制的廣告,顯示他們所尋找的產品。微軟指出,這項功能能夠消除用戶詢問額外問題的冗餘,從而縮小選擇範圍,促進銷售轉換。

這項新功能將於本月在英語市場推出。

根據微軟廣告的研究結果,顯示在Copilot用戶界面的廣告比傳統搜索更有效率,點擊率提高了25%。此外,微軟還強調了其增強廣告業務的承諾,推出了一系列創建工具,利用性能數據來提升廣告效果。

微軟的廣告策略面臨挑戰

儘管微軟對Copilot的廣告策略充滿信心,但用戶對於最近的更新卻反應不一,許多人表示此次更新「完全毀了體驗」。有用戶在社交媒體上表示,他們更喜歡之前的版本,並批評新的語音功能難以使用。

微軟是否能有效解決用戶所提出的問題,並成功推廣其新的AI驅動廣告策略,將成為未來的關鍵挑戰。隨著微軟之前因Windows 11中的侵入性廣告而受到批評,如何在廣告和用戶體驗之間找到平衡,將是公司未來發展的重點。

這一情況提醒我們,在科技快速發展的今天,企業不僅要關注技術創新,還需重視用戶反饋,確保所推出的產品和服務真正符合用戶需求。微軟在這方面的表現,將在很大程度上影響其在市場上的競爭力和用戶忠誠度。

以上文章由特價GPT API KEY所翻譯及撰寫。而圖片則由FLUX根據內容自動生成。

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